Effective Date: June 24, 2025

MedCert.us (“we”, “us”, or “our”) is committed to protecting your privacy and safeguarding your personal and health-related information. This Privacy Policy describes how we collect, use, disclose, and protect the personal information you provide when using our website, https://medcert.us, and related services (“Services”).

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Full name
• Date of birth
• Email address
• Phone number
• Government-issued ID (for identity verification)
• Medical history and condition(s) relevant to certification
• Billing and payment information (processed via secure third-party)
  
  

b. Automatically Collected Information

• IP address
• Browser type and version
• Pages visited
• Time spent on pages
• Device identifiers
  
  

This information is collected through cookies, web beacons, and other tracking technologies.

2. How We Use Your Information

We use your information to:

• Verify your identity and eligibility for medical marijuana certification
• Schedule and conduct telehealth consultations
• Provide documentation of your certification
• Process payments securely
• Communicate with you regarding appointments, follow-ups, and service updates
• Ensure legal compliance with state and federal guidelines
  Improve our website and services
  
  

3. Sharing and Disclosure

We do not sell your personal information. We may share your data only with:

• Licensed healthcare professionals for consultation purposes
• Third-party service providers (e.g., payment processors, scheduling platforms) under strict confidentiality agreements
• Governmental or regulatory authorities when required by law
  
  

All third parties are obligated to follow HIPAA and similar data protection laws.

4. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal data we hold about you
• Request corrections to your data
• Request deletion of your data
• Withdraw your consent at any time
• File a complaint with a regulatory authority
  
  

To exercise these rights, contact us 

5. HIPAA Compliance

All telehealth consultations and associated data storage are fully HIPAA-compliant. We use encrypted, secure platforms to conduct consultations and store data. Only authorized personnel may access protected health information (PHI).

6. Data Retention

We retain personal and health-related information only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce our agreements.

7. Cookies & Tracking

We use cookies and similar technologies to improve functionality and user experience. You may disable cookies through your browser settings, though this may affect service performance.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected such data, it will be promptly deleted.

9. Security

We implement administrative, physical, and technical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:

• SSL encryption
  
  
• Multi-factor authentication
  
  
• Regular security audits
  
  

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. We encourage you to review it regularly.

11. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:

MedCert.us Privacy Officer
Website: https://medcert.us